SMA Support Services

Client Support Specialist

Remote - Full Time

Build your career with SMA Support Services!

We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.

We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.

Ready to grow your career in a supportive, international environment? Join us—apply today!
 

Qualifications

  • At least 3 years in the BPO industry
  • Excellent English communication and multitasking skills
  • Appointment setting background and other similar roles is a PLUS
  • Preferably with a background in Customer Service
  • Willing to work graveyard and can start training immediately
  • Has an existing home office setup with a conducive work environment
  • Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industry
  • Excellent noise-canceling headset, and dual monitor
  • A stable internet connection with at least 25 Mbps upload and download
  • Back-up power/internet is a plus

Offer

  • Long-term/full-time position
  • Salary offer is at 31,391.08 gross
  • 5,000 Client Deployment Allowance
  • Pay begins  on day 1 of training
  • HMO, Loyalty Investment Fund, Memorial Plan, and other benefits
  • Paid Leaves
  • Attendance and performance-based incentives
  • Quarterly In-person Team-Buildings
  • Annual Company Outing
  • Annual Year-End Party
  • Annual Performance Review
  • 13th-month pay, Government-mandated benefits
  • MP2 Contributions
  • Career Advancement Opportunities
Apply: Client Support Specialist
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As part of our hiring process, kindly complete the Predictive Index Assessment then attach the proof of completion.

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