SMA Support Services

Technical Virtual Assistant - AI & AWS

Remote - Full Time

Build your career with SMA Support Services!

We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.

We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.

Ready to grow your career in a supportive, international environment? Join us—apply today!
 

Qualifications


Experience with machine learning or AI model training.
 

  • Familiarity with YOLO for computer vision tasks.
  • Hands-on experience with Label Studio or similar labeling tools.
  • Knowledge of ML Ops concepts and workflows.
  • Proven hands-on experience with AWS services (EC2, S3, IAM, etc.).
  • Strong Python programming skills.
  • Solid understanding and active use of GitHub for collaboration.
  • Proactive, self-motivated, and able to work independently with minimal supervision.
  • Excellent written and verbal communication skills.
  • Full stack dev knowledge is a plus.
 

Primary Task

Cloud & Infrastructure Management

  • Manage and monitor AWS services, including EC2, S3, IAM, and other relevant AWS tools.
  • Deploy, configure, and maintain cloud-based applications and environments.
  • Ensure cloud resources are optimized for cost, performance, and security.
     

Development & Automation

  • Write, debug, and maintain Python scripts for automation, data processing, and AI workflows.
  • Collaborate via GitHub for version control, code reviews, and project tracking.
  • Assist in developing, training, and deploying AI/ML models.
     

AI/ML & Data Handling (Preferred)

  • Support model training pipelines, dataset preparation, and labeling.
  • Use tools like Label Studio for dataset annotation.
  • Assist in object detection and computer vision projects, particularly with YOLO frameworks.
     

Virtual Assistant & Coordination Tasks

  • Document processes, workflows, and technical guides.
  • Communicate effectively with team members to relay updates, clarify requirements, and track deliverables.
  • Provide technical support and troubleshooting for internal teams.
 

Offer

  • Work-from-home setup
  • Long-term/full-time position
  • Salary offer is at 44,724.16 gross
  • 5,000 Client Deployment Allowance
  • Pay begins on day 1 of training
  • Benefits, such as: Enjoy benefits valued at 324,000 pesos annually
    • HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at  ₱100,000 Maximum Benefit Limit
    • Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year.
    • Pag-IBIG MP2 Savings Program:  Where the company will contribute monthly to your MP2 account! 
    • Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization
  • Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time.
  • Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually
    • Perfect Attendance
    • KPI Superstars
    • Shoutout Incentive
    • Referral Incentive
    • QA Rockstar
    • C3 Champions
    • Client Obs Incentive
  • Quarterly In-person Team-Buildings
  • Annual Company Outing - A yearly team adventure to unwind and celebrate together
  • Annual Year-End Party -  A fun-filled party capped with exciting grand raffle giveaways!
  • Annual Performance Review - Performance-based reviews with opportunities for pay raises.
  • Annual Sports Fest -  Show your team spirit and compete in fun games and tournaments!
  • 13th-month pay -  Guaranteed additional month’s salary every year.
  • Government-mandated benefits:
    • SSS
    • PhilHealth
    • PAG-IBIG
  • Career Advancement Opportunities
Apply: Technical Virtual Assistant - AI & AWS
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